If you have any questions about your order, our products, or our policies, our customer service team is here to help.

You may find the answer to your question on our Frequently Asked Questions (FAQ) page.

CONTACT INFORMATION

Store name: Oliver and Alder
Company name: Propria GmbH
Commercial register (HRB): 273583
Company address: Potsdamer Straße 92, 10785 Berlin, Germany
Warehouse address: 3rd Floor, Building C, Dinfeng Science and Technology Park, Qiaotang Road, Fuhai Street, Bao'an District, Shenzhen City

Customer Service Hours:
Monday–Friday 09:00–17:00
Saturday–Sunday closed
Email: info@oliverandalder.com
Phone: +442045772321
Contact form

We aim to respond to your inquiry within 24 business hours.